Contact Form Privacy Policy
Data collected by pachoquin.com.
Constitutes personal data any information allowing you to be identified directly or indirectly, such as for example surname, first name(s), date of birth, age, sex, e-mail address, postal address or telephone number. Depending on the case, pachoquin.com processes your personal data, directly collected from you or resulting from the use of the services. pachoquin.com is also likely to be the recipient of data that has been collected from you by a third-party service provider in connection with the creation of the website.
pachoquin.com collects and processes the following categories of data:
- Contact data: Email, mobile phone number
- Connection data, use of services: Acceptance of the General Conditions, acceptance of the Charter.
In accordance with the requirements of the General Regulations on the Protection of Personal Data (RGPD) which came into force on May 25, 2018:
We implement all the necessary measures to guarantee the protection of your data and apply the principle of transparency; You have rights to control your personal data.
Here is the information relating to the collection and processing of your personal data as part of your request for information.
The information collected on this form is saved in a file computerized by Pachoquin.com to respond to your request for information. By sending the form you consent to us collecting and processing your personal data in the specific context of your request for information and the commercial relationship that may result from it.
The legal basis of the processing is consent, collected (buttons and checkboxes), free, clear and unequivocal in accordance with the applicable conditions which are defined in Articles 4 and 7 of the GDPR.
Your processed data are identification data: first names, surnames and professional contact details. They are collected directly from you via the contact form on our website.
Your data is processed by the person in charge of managing reservation requests for the Pachoquin.com establishment.
Your personal data is kept for the time necessary to process your request for information. They will be kept for 24 months from the last contact then anonymized and kept for historical and statistical purposes for a period of 36 months, except for specific legal constraints.
You can request their erasure or exercise your right to limit the processing of your data. You can withdraw your consent to the processing of your data at any time. You can also oppose the processing of your data and exercise your right to the portability of your data.
Consult the cnil.fr website for more information on your rights.
To exercise these rights or for any questions about the processing of your data in this device, you can contact pachoquin.com:
BY POST: Henri Picard 3800 route de Toulon 83136 Méounes lès Montrieux Var. France
BY EMAIL: postmaster@pachoquin.com
If you believe, after contacting us, that your “Data Protection” rights are not respected, you can file a complaint with the CNIL.
Global privacy policy – Protection of personal data and cookies:
Profile on the internet
The use of the services provided on the Site (including that of the partners) makes it possible to fill in a profile, which may include in particular an email address, a telephone number.
Why does pachoquin.com collect and process your data?
The collection and processing of your data allow us to perform the services you want to benefit from, to offer you personalized services and commercial offers that may be of interest to you in the context of a better understanding of your expectations and your requests.
More specifically, data processing by pachoquin.com has the following purposes:
- Welcome, identify and provide services:
- Verification and authentication of data transmitted by the customer
- Manage call tracking: when contacting us.
- Store user data as part of the commercial activity of pachoquin.com.
Satisfy :
Manage data subject rights requests. Communicate for customer management
To secure :
Prevention and detection of fraud, malware (malicious software or malicious software) and management of security incidents.
For hosting and storage purposes
When the site uses the services of partners to provide website creation services. These partners have limited access to the data completed by the user as part of the execution for the purpose of performing the services. They have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data.
If required by law, the site may transmit data to respond to claims against the Site and to comply with administrative and legal procedures.
If pachoquin.com is involved in a merger or receivership procedure, it may be required to sell or share all or part of its assets, including personal data. In this case, users would be informed, before the personal data is transferred to a third party.
No transfer to third parties other than those specified:
As part of the services shared with the partners of pachoquin.com, your personal data will be transmitted to the partners only within the framework of the services concerned and in accordance with your authorization. In any case, no repetitive, massive or structural transfer of personal data will be carried out. Your personal data will not be communicated to any other third party, other than the partners, without your prior consent in this regard, and if this communication is necessary for the provision of the services.
Principle of collection
This data is collected through the various forms on our site and when you contact the Customer Relations Center in a completely transparent manner. The mandatory nature of the information to be provided is generally indicated by an asterisk. In their absence or in the absence of having duly completed them, pachoquin.com will not be able to provide the requested service. The same applies to data collected by telephone.
The duration of the conversation
pachoquin.com does not keep your data longer than necessary. The retention period is linked to the service with which they are associated and in any event, for the duration of the commercial relationship and/or tax and accounting requirements, management of any disputes, collection needs, criminally reprehensible activity and in order to prevent possible illegal behavior, to carry out satisfaction surveys and ensure the compliance of files.
This collection is carried out in compliance with the law, declarations made beforehand with the CNIL and the General Data Protection Regulations (RGPD), concerning customers and prospects. We do not collect unnecessary or excessive data. The Data is also subject to intermediate archiving duly declared in order to meet legal, accounting and tax obligations.
Security and privacy
We care about the security of your data as much as ours. The data collected by pachoquin.com and its partners is placed in a secure environment inaccessible to the public in order to prevent any unauthorized access, use, loss, modification, destruction or disclosure. All our data is backed up and stored for the time necessary to manage the commercial relationship and to secure the rights of Users.
Are your Data processed outside the EU?
Due to the organization pachoquin.com, the user authorizes the Site to transfer, store and process their information within the European Union. By using the Site and the telephone services, the user consents to the transfer of his personal data under the said conditions.
The data collected is likely to be processed outside the European Union with regard to hosting providers (including Google Cloud). In this case, pachoquin.comprises the necessary arrangements with its subcontractors and partners to guarantee an adequate level of protection for your data, in full compliance with the applicable regulations. The user/customer also authorizes the Site to transfer only the information listed below to its subsidiaries outside the EU. In any case, said data cannot identify him, namely: first name, date of birth and city. Under no circumstances will this data be stored.
In any case, the site remains responsible. Such transfers are framed by organizational and technical measures to ensure an adequate level of protection of said data.
About cookies
Cookies are used as part of the use of the site. The user has the option of disabling cookies from their browser settings. All of this anonymous data is deleted after 13 months.
When you create your profile on the Site, your computer saves coded data which is sent to it by our services. These data are grouped together in a small file called a cookie. It is this cookie that allows us to recognize you when you connect to the Site and that allows the personalization of the information delivered. However, none of the data concerning you which appears in the session cookie is stored and/or processed by pachoquin.com and its partners. We also use security cookies to authenticate users, prevent fraudulent use of login information, and protect user data from unauthorized third parties.
pachoquin.com and its partners also use:
Session cookies, which can be used to maintain user data during navigation, but also across multiple visits.
Tracking Cookies (Google Analytics) which record coded data to which pachoquin.com and its partners do not have access but which allow us to offer you offers on other communication media and to collect statistics for site monitoring Internet.
Marketing cookies: pachoquin.com and its service providers use the services of affiliate or web marketing companies, which are likely to deposit cookies for the purposes of technical statistics, advertisements, affiliate services and display of advertising (e.g.: Google, Facebook…). These companies are likely to deposit and read their own cookies on which we have no information, nor any sharing.
If you do not want our site to place cookies on your computer, you can:
- Either leave our site
- Either prohibit the use of cookies via your browser (Be aware, however, that in this case the operation of the site could be altered and certain services could not be accessible to you.)
To avoid storing cookies, you have the option of modifying the settings of your browser so that it prevents the reception of cookies. You can also delete any cookie already on your computer by accessing the “Options” or “Preferences” of your browser.
We provide the following links of the most used browsers to help you:
- Google Chrome: (https://support.google.com/chrome/answer/95647?hl=fr)
- Mozilla Firefox: (https://support.mozilla.org/fr/kb/enable-desactivate-cookies-preferences?redirectlocale=en&redirectslug=enable-desactivate-cookies)
- Microsoft Internet Explorer: (https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies)
- Apple Safari: (https://support.apple.com/kb/ph17191?locale=fr_FR&viewlocale=fr_FR)
What are your rights and how to exercise them?
At any time, you can:
Ask us for a copy of the personal data we hold about you
Notifying us of any changes to your personal data, or asking us to change any personal data we hold about you
In certain situations, you can ask us to erase, block or limit the processing of your personal data, or to object to some of our methods of processing your personal data.
In certain situations, you can also ask us to send the personal data you have given us to a third party.
When we use your personal data following your consent, you have the right, at any time, to revoke it, in accordance with the law in force. In addition, when processing your personal data, whether in a legitimate interest or in the public interest, you can object at any time to our use of your personal data subject to applicable law.
You can also ask us at any time to stop receiving advertisements by contacting us directly and free of charge, or by means of the unsubscribe link included in any prospecting that we may send you by e-mail. If you wish to object to the processing of your personal data on the basis of a legitimate interest and no unsubscribe mechanism is available directly, please contact us at contact@pachoquin.com
We thank you for informing us immediately of any modification or inaccuracy of your personal data by contacting us.
If we have personal data about you that is not accessible on our site, you can send us your request free of charge. For any request concerning this Charter and the exercise of your rights or if you have a complaint, please contact our Data Protection Officer at the address: contact@pachoquin.com. To exercise your rights, you can choose to send your request (indicating email address, surname, first name, postal address and a copy of your identity document):
By e-mail to contact@pachoquin.com
A response will be sent to you within a maximum of one (1) month following the date of receipt of your request.
In the event of a request for the deletion of your data and/or in the event of the exercise of your right to request the deletion of your data, we may however keep them in the form of archives for the duration necessary to meet our legal obligations, accounting and tax.